Integral Hosting Customer Support

Integral Hosting is committed to working with individuals and businesses to get the most out of our hosting services. We know your time is better spent on developing your site, not troubleshooting a server. To support our customers' applications, our engineers staff our data center 24 hours a day, 7 days a week, 365 days a year, to manage the network infrastructure and top-of-the-line servers that host our clients' critical sites and services.

We only employ the hosting industry's best Microsoft Certified Engineers and Developers to support our customers and our infrastructure. You'll never contact us and get a minimum wage technician, reading off a scripted screen. Your issues are handled by industry professionals who have seen your problem and know how to resolve it.

Our Team Approach

Our team approach allows Integral Hosting to maintain our infrastructure amd resolve customer support issues with the utmost effectiveness. We have eight functional areas of technical expertise, ranging from Disaster Recovery to Network Security to Server Provisioning. While all our engineers know a good deal about all these functional areas, this approach allows us to provide focused training to teams of specialists and to "go deep" into relevant technologies and methodologies.

This means that even your most demanding issues or requirements are handled efficiently by truly knowledgeable and experienced engineers, not just by support "generalists" using your critical issue as an opportunity to learn something new.

Customer Service

Our team is dedicated & very supportive. That's why we offer consistent support all year long, 24 hours a day, 365 days a year! We are here whenever you need help, even when you don't. There is alway's constant supervision over your best interests, making it our main interest. For your ease & piece of mind, we have made available support online, any time of day. Enabling you, whether you are technically orientated or not, to visit our Customer Support Center for any queries at hand. You can contact us, using any of the following methods:

Technical Support

Support Ticket __________________________ Submit A Ticket For Immediate Online Support 24/7
Email Support ___________________________ Contact For Assistance Now!
Knowledge Base _________________________ Check Out Our Knowledge Base Pages

To immediately open an issue, simply go to the Support section. You are free to monitor the status of your issues - Any time.

Dedicated Support

Sales & Billing

Hours Of Operation _______________________ Monday - Friday, 9:00am - 6:00pm (Eastern Standard Time)
Sales Information ________________________
Billing Information ________________________